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Flink, Inc. provides technical writing, instructional design, and usability consulting services. Technical writing services includes online, print, and single-sourced content.

We pride ourselves on the quality of our work, the ongoing and long term relationships we have with many of our clients, and that we are repeatedly on-time and on or under budget.
Our client list includes Adobe, Intuit, Sony, Oracle, eBay, and PayPal just to name a few.

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Technical Writing

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Instructional Design

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Interaction Design

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Skills and Tools

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Expertise

Producing content for the following audience types:

  • Programmers (C++, Java, Ruby, PHP)
  • System Administrators (security, eCommerce, database, CRM)
  • Business professionals (enterprise and small business)
  • Artists (2D, 3D, audio, animation, and multimedia)
  • General end users (financial, personal productivity tools, medical, telephony and mobile products)

Technical writing

  • API
  • Sys Admin
  • End User (enterprise, small business, and artists)

Instructional design

  • Online, web-based
  • Self-paced
  • Instructor-led
  • Video tutorials

User experience and interaction design

  • On-screen text
  • Help content (access and content)

Current Projects

Flink, Inc. is proud to be currently working on the following projects:

  • Creating developer and internal documentation for RogueWave Software (formerly Zend Technologies)
  • Creating online instructor-led training materials for Magento eCommerce developers
  • Creating documentation and instructional videos for Oracle
  • Creating admin, end user documentation, and white papers for Kyvos Insights
  • Writing content for SalesHero.ai (user interface and customer-facing email template text)
  • Creating online training materials for FinancialForce

To see a complete of the types of deliverables we have created for our clients, see Services.